MyLineas: Elevating your rail freight tracking experience
With MyLineas, we strive to make rail freight tracking easy and efficient for you. Over the past months, our team has been working hard to introduce some new features that will boost transparency, improve efficiency and simplify your logistics operations.
We’re very happy to give you an overview of the latest updates and upcoming improvements!
New features realized
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Real Time Tracking
MyLineas integrates data from multiple sources including partners and people in the field, to give customers a 24/7 view on their cargo -
Personalized communication
Choose the way want to stay informed: via in app notifications, email or EDI -
Smart collaboration
It’s your tool with embedded reporting and a chat function to get directly into contact with your Service Agent
Edwin Eurlings, Manager CX digitalization at Lineas, shares his thoughts:
"We are firmly committed to continue incorporating feedback from our customers to further improve our platform. We combine advanced technology with human insights, which makes us unique in the market. While machines do the calculations, it is the human who makes the final decision."
Stay tuned as we continue to develop and improve MyLineas, so that you always get the most efficient and reliable service!